"I just wanted to let you and your staff know how pleased we at GEM Management, Inc. are with the level of service Zeffert & Associates has provided us. We recently were under a strict time constraint to have Capital Needs Assessments completed on two of our properties. Without the great customer service and quick turn-around time provided by you we would not have been able to meet our deadline. I would also like to th[a]nk you and your staff with the great job in getting the C.N.A. presented to Rural Development in the format R.D required. We look forward to doing business with Zeffert & Associates in the future."